I decided to word this a little better.
"I've learned from experience that people often make false claims when selling things, but in this case, it didn't matter because my mom stepped in and fixed the issue! The seller made a mistake, but mom turned it into a positive outcome and I finally got the braided Skipper's hat I wanted" and to add more to it.
Other sellers who advertise the Mouse Braid, their customers receive it. So that's clear evidence that my seller Bluenox pulled bait and switch on me.