JHEM
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Hi Jessica. I'm guessing you didn't turn on Private Messaging when you set up your account. It's quite easy; just click on 'User CP' (User Control Panel) in the menu bar at the top of the screen, click on 'Edit Options' about half way down the list on the left, then put a tick in the 'Enable Private Messaging' box and 'Save Changes' (at the bottom).
Once you've done that we can discuss what you want for your banner.
Hoss
PS. if you have any problems, just click on my profile and leave a visitor message.